Voice over Internet protocol (VoIP) is a technology that allows voices to be transmitted in packet form, such that voice and data traffic can share the same "pipe" through the same network. Although VoIP technology is a relatively new technology in China, it is gaining popularly. The local operators of multinational corporations were among the first group of users of VoIP applications, and more and more local companies are turning to this option. This thesis explores the key factors that influence the diffusion of VoIP applications in Chinese large companies, using a dual case study approach and triangulation with archival data, in-depth interviews with key stakeholders, and a questionnaire survey.
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