Jean-Charles specialises in human behaviour with technology. For the past 6 years, he has been involved in organizational research, business process analysis and change management to help organizations in their journey towards a digital workplace. His experience of working closely with business organizations has directly informed his research interests.
Currently a PhD candidate in Information Systems and Management, Jean-Charles is passionate about understanding the use of collaborative technologies in the workplace and their impact on organizational performance and well-being. His research focuses on how purposively incomplete technologies that are constantly evolving (eg. wikis, social media, smart devices, etc.) impact work practices. In Jean-Charles' view, the digital transformation of work is as much a change of user mindset as a technological revolution.
Jean-Charles is a critical and deep thinker, an engaging presenter and a rigorous problem solver. He is dedicated to advancing our understanding of the digital workplace and to share these insights with business organizations. His academic work on collaborative technologies in the workplace has been published and presented in international journals and conferences.